Your One-Stop Shop
Student Housing Services operates three service desks, one in each campus community. Desk Services are available 24/7 to students living in residence. Visit your Residence Desk for assistance with lockouts, signing out common room keys, general information, noise complaints, pick-up of parcels, borrowing a vacuum, and more.
Desk Hours
Hours of Operation
South Desk (located in Prairie Hall):
Serving Maritime, Mountain and Prairie Halls, and West Residence
Summer Hours of Operation: CLOSED for the summer
Fall 2024 Hours of Operation: 24/7 - Beginning August 27
Contact: 519-824-4120 ext. 58123
southdesk@uoguelph.ca
North Desk (located in Lennox/Addington Hall):
Serving Lennox, Addington, Lambton, Johnston, Mills, Watson, Maids Hall and Grad Houses
Summer Hours of Operation: CLOSED for the summer
Fall 2024 Hours of Operation: 24/7 - Beginning August 27
Contact: 519-824-4120 ext. 58122
northdesk@uoguelph.ca
East Desk (located in Dundas Hall):
Serving Glengarry, Dundas, Lanark Halls and East Village residents
Summer Hours of Operation: 24 hours per day, 7 days per week
Fall 2024 Hours of Operation: 8am - midnight - beginning August 27
Contact: 519-824-4120 ext. 58124
eastdesk@uoguelph.ca
Gordon Desk (located in Gordon Hall):
Serving Gordon Hall residents
Hours of Operation: 24 hours per day, 7 days per week
Contact: 519-824-4120 ext. 55081
gordondesk@uoguelph.ca
Residence Desks may be closed briefly on occasion due to operational needs. Signs will be posted directing students on where to call for assistance.
Work Orders
Our Residence Desks are here to help if there's an issue with your room or residence building. If you have a facilities-related request, here is what to do:
Emergency Situations
Examples: Water leak, no power, broken window, toilet overflow, etc.
*Call your Residence Service Desk immediately.
General Repairs
Examples: Broken light, loose closet door, dripping tap, etc.
*Email or call your residence service desk to request a work order to be submitted. Provide your residence building, room number, repair description & location.
