Your One-Stop Shop
Student Housing Services operates three service desks, one in each campus community. Desk Services are available 24/7 to students living in residence. Visit your Residence Desk for assistance with lockouts, signing out common room keys, general information, noise complaints, pick-up of parcels, borrowing a vacuum, and more.
Desk Hours
Summer Residence and Conference Desk (located in East Village Town Hall Games Room)
Serving East Village, West Residence and Conference Guests
Regular Hours of Operation: 24 hours per day, 7 days per week
Contact: 519-824-4120 ext. 58124
eastdesk@uoguelph.ca
South Desk (located in Prairie Hall):
Serving Maritime, Mountain and Prairie Halls, and West Residence
Closed for the Summer 2023 semester.
Regular Hours of Operation: 24 hours per day, 7 days per week
Contact: 519-824-4120 ext. 58123
southdesk@uoguelph.ca
North Desk (located in Lennox/Addington Hall):
Serving Lennox, Addington, Lambton, Johnston, Mills, Watson, Maids Hall and Grad Houses
Closed for the Summer 2023 semester.
Regular Hours of Operation: 24 hours per day, 7 days per week (May be closed due to operational needs - Staff from the East Desk will assist)
Contact: 519-824-4120 ext. 58122
northdesk@uoguelph.ca
East Desk (located in Dundas Hall):
Serving Glengarry, Dundas, Lanark Halls and East Village residents
Closed for the Summer 2023 semester.
Hours of Operation: 8 am - 12 midnight, Sunday - Thursday. 8 am - 2 am, Friday and Saturday
Contact: 519-824-4120 ext. 58124
eastdesk@uoguelph.ca
Residence Desks may be closed briefly on occasion due to operational needs. Signs will be posted directing students on where to call for assistance.
Work Orders
Our Residence Desks are here to help if there's an issue with your room or residence building. If you have a facilities-related request, here is what to do:
Emergency Situations
Examples: Water leak, no power, broken window, toilet overflow, etc.
*Call your Residence Service Desk immediately.
General Repairs
Examples: Broken light, loose closet door, dripping tap, etc.
*Email or call your residence service desk to request a work order to be submitted. Provide your residence building, room number, repair description & location.
