Guest Registration and Door Staff

Students standing in front of the East Residence Desk.

Fall 2022 & Winter 2023 Guest Registration and Door Staff

Reports To:  Joanne Mead, Desk Services Manager

Department:  Student Housing Services – Desk Services

Employment Dates: Monday, August 29th, 2022 – Friday, April 28th, 2023

Application Closing Date:  July 25th, 2022

 

Position Summary:

The GRDS (Guest Registration & Door Staff) work during the Fall and Winter Semesters; shifts are on Friday, and Saturday nights (10pm - 3am) and this team is required by contract to work special hours for higher traffic nights such as Orientation Week, College Royal, Halloween, and St. Patrick’s Day. They may be asked to start earlier or work later to accommodate events occurring in residence. The staff are stationed at the main entrances of the residence buildings to provide an after-hours location for students to sign in their guests and educate the residents on the Student Housing Guest Policy. This position is primarily customer service oriented.

 

Essential Functions:

Responsibilities include: facilitating the Guest Registration process, assisting in educating the students in residence on the Student Housing Guest Policy, verifying student and guest identification, and assisting on the Residence Desks during staff shortages or high traffic times such as check-in and check-out.

The responsibilities listed above are not exclusive duties of the Guest Registration and Door Staff; they will be required to follow any other instructions and perform any other related duties as specified by the Desk Services Manager or their designate.

 

Qualifications and Skills:

Strong communication skills, teamwork skills, and experience in customer service is required. The ability to work late-night shifts on Fridays and Saturdays (10pm - 3am) is also required. Knowledge of the University campus, University website and Student Housing Services website is essential to this position. Student staff must be knowledgeable of the University’s and the City of Guelph’s resources available to students and guests. Student staff must be proficient in using MS Word, Excel, Outlook email and calendar.

If you are interested in applying to the Student Desk Clerk position, an application and reference form must be submitted by Monday, July 25th at 11:00 pm.

 

 

If you have any questions regarding the positions, please contact Joanne Mead, Desk Services Manager, at gtschd@uoguelph.ca.