Desk Services Job Opportunities
Fall 2023 & Winter 2024
- Are you looking for a part-time job for the Fall & Winter Semesters?
- Are you a "night" person? Can you work weekends?
- Are you looking for shifts that will work around your class schedule?
Join our Guest Registration & Door Staff team!
If you are interested in applying, please fill out an Application Form via the link below. A résumé and cover letter are also required which you will submit through the Application Form. Please note we also require applicants to secure one reference (a previous employer, not a friend), who is responsible for submitting a Reference Form on behalf of the applicant. Applications without all relevant documentation (i.e. résumé, cover letter, and a reference) will not be considered.
Applications will be processed and considered as they are received.
If you have any questions regarding the positions, please contact Joanne Mead, Desk Services Manager, at email@example.com.
Positions Available: 30
Reports To: Joanne Mead, Desk Services Manager
Department: Student Housing Services
Employment Dates: Saturday August 26th 2023 – Wednesday April 24th 2024
The Guest Registration & Door Staff (GRDS) work during the Fall and Winter Semesters; shifts are on Friday and Saturday nights (10pm - 3am). They may be asked to start earlier or work later to accommodate high traffic in residence or special events. The GRDS by contract are scheduled during no-guest periods to assist in educating the students on the Student Housing Guest Policy. Staff will be scheduled to work during Orientation Week, Homecoming, Halloween and St. Patrick’s Day.
Guest Registration & Door Staff (GRDS) will be required to attend a week-long training program scheduled in late August and a one-day training session in early January.
This position is primarily customer service oriented. The GRDS are stationed at the main entrances of the residence buildings to provide an after-hours location for students to sign in their guests.
Responsibilities include: Assisting in educating the residence students on Student Housing Services Guest Policy, issuing Guest Passes to students, verifying student and guest identification, assisting on the Residence Desks during staff shortages or high traffic times such as check-in and check-out.
The responsibilities listed above are not exclusive duties of the Guest Registration & Door Staff; they will be required to follow other related duties as specified by the Desk Services Manager or their designate.
Qualifications and Skills:
Strong communication skills, teamwork skills, and experience in customer service is required. The ability to work late night shifts on Fridays and Saturdays (10pm - 3am) is also required. Knowledge of the University campus, University website and Student Housing Services website is essential to this position. Student staff must be knowledgeable of the University’s and the City of Guelph’s resources available to students and guests. Student staff must be proficient in using MS Word, Excel, Outlook email and calendar.